Complete Practice Solutions

Billing, reception, and virtual assistant services.

Baxter Cobb Shared Services (BCSS) provides billing, reception, and virtual assistant services to group behavioral health practices nationwide. The company continuously develops its own technology platform, Practisphere, and uses it to deliver these services.

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What BCSS Does

BCSS provides billing, reception, and virtual assistant services to behavioral health practices, along with payroll support for the practices it serves, so clinicians can focus on patient care. The company has provided these services since 2017 and works with its practice clients directly.

Services

BCSS manages the administrative operations of group behavioral health practices.

Billing Services

Full revenue cycle management: eligibility verification, coding, claim submission, payment posting, and denial follow-up.

Reception Services

Patient-facing reception: call handling, scheduling across clinicians, appointment reminders, and referral coordination.

Virtual Assistant Services

Dedicated virtual assistant support: credentialing, authorization tracking, compliance documentation, general administrative tasks, and personal assistant tasks.

What Practices Are Saying

Trusted by behavioral health group practices since 2017.

BCSS took over our billing and we saw a measurable reduction in claim denials within the first quarter. Their team understands behavioral health billing inside and out.

Practice Administrator
Group Therapy Practice, New York

Having one team handle reception, billing, and admin tasks means fewer handoffs and fewer things falling through the cracks. Our clinicians can focus on patient care.

Clinical Director
Behavioral Health Group Practice, Florida

The transition was smooth and BCSS handled the onboarding. We went from managing three separate vendors to one integrated service.

Practice Owner
Multi-Site Counseling Practice, Northeast

Pricing

Custom pricing based on practice size and services needed.

Billing Services

  • Eligibility verification
  • Claim submission and posting
  • Denial management
  • Revenue cycle reporting

Reception Services

  • Call handling and scheduling
  • Appointment reminders
  • Referral coordination
  • Patient communications

Virtual Assistant

  • Credentialing support
  • Authorization tracking
  • Compliance documentation
  • Payroll support

Pricing is based on practice size, clinician count, and services selected. All services include access to the Practisphere platform.

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Our Story

BCSS was founded in 2017 by Matthew Cobb and began by providing these services to a single group therapy practice. Existing systems did not integrate with one another, so the company built its own platform, Practisphere, designed from operational experience to manage the administrative work of behavioral health practices.

Contact BCSS

BCSS provides billing, reception, and virtual assistant services to group behavioral health practices. Contact us to discuss your practice.

Contact Us

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